Overview

In order to fully enjoy Graal, you should purchase a subscription. To Purchase a subscription, you must be over 18 years old or have parent or guardian permission.

We have a number of subscription plans available - please visit our Subscription Center for the latest pricing. All subscription prices are shown in US Dollars and do not include local connection/internet and telephone charges that may be applicable to you.

Before purchasing a subscription, you must first register for a free GraalOnline trial account. You may do so on the Account Registration page. You do not need to give us any payment information when getting your free trial account.

Our preferred method of Payments is via PayPal, a publicly available secure payment method. If you already have a PayPal account, just log in to PayPal on the payment form to use your available funds. Otherwise, you can make payment by providing your credit card information to PayPal. All credit card processing is done by PayPal - GraalOnline does not store credit card information in any way.

Another method of Payment is by Phone where the subscription is charged to your phone bill. This is only available for certain countries and only works with a phone modem (dialup modem). For details, please log in using the Graal Game Client and click 'Pay by Phone' on the Server List menu.

Please note that subscriptions are non-refundable.

Subscription Q&A

Questions and Answers regarding our Subscription Policy:

  1. What do I get when I purchase a subscription?

    A subscription gives you unlimited access to that game for the term of the subscription. All subscriptions take effect at the time of purchase and expire when the subscription period has elapsed. For example, a 12-month subscription would expire exactly 12 months from the date and time of purchase. While your subscription is active, you can enter and leave the game as many times as you want.
  2. Will you charge me every month?

    At the time of subscribing, you pay in full for the period of 3, 6 or 12-months. This lowers the costs of the transactions for us and helps us provide favourable subscription rates to our community of Graal users.
  3. How are subscriptions related to the Trial Mode?

    The free trial mode of the GraalOnline account you access to a limited number of worlds and restricts some of the player's powers. There are two purposes for the trial version:
    1. To make sure you can successfully install and enter the game.
    2. To make sure you enjoy the game before you purchase a subscription.
  4. What if my subscription expires while I'm connected?

    You'll be disconnected from the game and you'll have to buy a new subscription. However, while you are in the game, we will warn you that your subscription is about to expire prior to disconnecting you.
  5. What will show up on my credit card statement?

    If you subscribe using credit card via PayPal, each subscription purchase will show as a separate item on your credit card bill. The transaction will appear on your bill as "PAYPAL*GRAALONLINE".
  6. Can I get a refund if I don't like the game?

    Subscriptions are non-refundable, but players are recommended to try out Graal in Trial Mode before paying for a subscription. This way, you can make sure that you can access the game and enjoy playing it before you lay out any money.
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