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Introduction

These pages contains the policies under which users may participate in GraalOnline. The goal of these policies is to provide an enjoyable experience for the majority of the users.

These policies will undoubtedly NOT suit everyone, but this is impossible. Because GraalOnline is a multiplayer game, there can sometimes be a conflict between an individual user's idea of entertainment and that of the majority of the players. To improve gameplay experience for as many people as possible, the majority will be given the greatest weight.

Please read these policies carefully so you understand the rules under which you can play GraalOnline and interact with the other players.

  1. General

    GraalOnline is presented on an AS-IS basis. Usage of the GraalOnline product indicates acceptance of this, and any risk that may imply. GraalOnline can only promise to make a reasonable effort to fix a software problem or to return service as quickly as possible (except in cases where the service interrupt is not related to the GraalOnline product itself). Only in cases of massive, unintentional account reset, GraalOnline will make reasonable efforts to restore any loss of player attributes, gralats, tools, etc. Otherwise, screenshots and individual witness are not acceptable proof.
  2. Keep It Legal

    No illegal activities are allowed in GraalOnline. You may not use Chat or Forums to publish, post, distribute or disseminate defamatory, infringing, obscene or other unlawful material or information, specifically, but not limited to, child pornography, bestiality or incest. Also, players may not promote the use or distribution of illegal drugs.

    Players may not use GraalOnline to distribute urls to external sites which promote illegal activities and violate the code of conduct.

    Players may not upload files or post messages that contain photos, music, software or other material protected by intellectual property laws, rights of privacy or publicity or any other applicable law unless they own or control the rights thereto or have received all the necessary consents. GraalOnline is not responsible for any use of anything you say or post.

    IMPORTANT: Players risk immediate ban if they build, host or even promote sites and/or web content for facilitating cheating, threats of cheating and any type of hacking content.
  3. Privacy

    GraalOnline policy will respect each individual player's privacy to communicate unless there is a reasonable concern that such conversations relate to bug abuse, disruptive behavior, or other illegal activities. It must be made clear that all actions and conversations within GraalOnline are subject to monitoring. Should a player or players be suspected of illegal or abusive activity, GraalOnline reserves the right to use administration tools to monitor individuals' communications via chats and other private messages.

    GraalOnline staff and personnel will never single out individual personal information when communicating to other players or outside parties. GraalOnline expects GraalOnline players to abide by the same respect for personal privacy. Personal information - age, address, personal email, phone numbers, etc. - should never be exploited, communicated between players. Any violations will be strictly punished.
  4. Character Names

    Generally, it is up to the player to decide the name for his or her character while playing GraalOnline . However, some character names will be considered abusive behaviour: for example, names indicating other specific player characters, the players themselves, GraalOnline staff, or any real-life personal information will not be accepted. It is also unacceptable to use profanity, racially or sexually explicit words or generally threatening wording as a player's character name. "Kill_XXXX" is an example of an unacceptable name. Judgment of what is and is not disruptive is entirely at the discretion of GraalOnline.

Next: Chat and Forum

Rules of Conduct
Table of Content
Introduction
General
Keep It Legal
Privacy
Character Names
Chat & Forum
Bug Abuse, Hacks & Trainers
Bug Reporting
Game Staff
Game Content Updates
Delays/Slowdowns
Competitive Events
Quest and Special Events
Score Lists
Exchanging Items & 'Scamming'
Loss of Items
Repair/Replacement
Policy Violations
Miscellaneous
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